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Welcome to the Help Center
General
Shopping
Gift Cards
Business
Referrals
General
What is a browser extension?
Where does Checkmate Work?
How do I know if Checkmate is working?
What internet browser does Checkmate work with?
Can I use Checkmate on my mobile phone?
Shopping
Which merchants does Checkmate support?
What happens if I have another savings extension installed?
How are you able to offer discounts?
How is Checkmate able to offer such great savings?
How do Ghost Boxes work?
How does Checkmate track my packages?
Do the deals I get emailed ever get sent to other users?
Gift Cards
What is Checkmate Wallet?
Where can I see my stored gift cards?
Does Checkmate offer refunds for gift cards purchases?
Can I add previously purchased gift cards to my Wallet?
Do my gift cards ever expire?
Does my gift card have to be used through the Checkmate Extension?
I haven’t received my gift card yet. What do I do?
Why do I have to verify with my ID?
Why did my ID check fail?
Business
How does Checkmate make money?
I have a business idea and I’d love to partner with Checkmate?
Referrals
What are promotion periods?
What promotion is currently running?
How do I get a referral reward?
It says my referral is pending, what does this mean?
Why do I have to verify with my ID?
Why did my ID check fail?
